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Customer Support


Context Help

If you feel lost inside our Control Panel, the first step you should take is to click the Help button, which is present on each and every page. A pop-up window will appear. It offers detailed info about all the operations that you can perform on the given page. Each pop-up window opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge collection of tutorial video clips describing how to work with our Control Panel. They're meant for those of you who want to see how things are getting done rather than only reading articles. Thus, anyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the solution you searching for, take a glance at our extensive Frequently Asked Questions database, which covers questions asked by actual persons and offers real solutions. We constantly update our Frequently Asked Questions section with new Q&A's in an attempt to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions section either, you can contact our excellent team of customer support engineers available 24/7/365 and eager to help you with any query. Each support ticket you open will be answered in less than 60 minutes (the average response time being just twenty minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR SUPPORT ID: 148583

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

Email Us Here

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